New login process for eLC, Athena, and Employee Self-Service site coming in March

Effective March 12, students, faculty, and staff will be required to use ArchPass to log in to eLearning Commons (eLC) and the Employee Self-Service site. ArchPass will also be required to access Athena, the UGA student information system, beginning March 23.

ArchPass is UGA’s phone-enabled two-step login solution, powered by Duo. Systems protected by ArchPass have two steps to the login process instead of one.

1. Enter a MyID and password

2. Verify your ID with a phone or tablet enrolled in Duo. You can verify your ID with a push notification to a smartphone; a passcode generated through the Duo Mobile App; an SMS text notification to a cell phone; or a phone call to a cell phone or landline phone.

Once you log in with ArchPass, you can choose to have your browser remember your ArchPass login for seven days. After seven days, or if you switch to a different device or web browser, you will have to login with ArchPass again. Requiring ArchPass for access to eLC, Athena, and the Employee Self-Service site will help ensure the security of sensitive student and employee information.

To begin using ArchPass to access any of these systems, you will need to enroll a phone or tablet in Duo, the third-party service that powers ArchPass. You can enroll smartphones, cell phones, tablets, or landline phones. These devices are used to verify your identity whenever you log into a system.

Students, faculty, and staff can enroll devices now through the Duo Self-Service Portal on the ArchPass website. Enrollment is entirely self-service and should take only five minutes. Instructions for enrolling a device are available on the EITS YouTube channel.

Students and employees should enroll devices in advance to avoid getting locked out of eLC, Athena, and the Employee Self-Service site on the effective dates listed above.

Several UGA systems are already protected by ArchPass. Systems holding sensitive or restricted data, such as financial data or Social Security numbers, have required ArchPass since 2013. Access to the campus network (Remote Access VPN) and the student computing resource, vLab, have been protected by ArchPass since early 2017.

If you have already enrolled devices to access other ArchPass-protected systems, such as the Remote Access VPN or vLab, you do not have to enroll again.

More information about ArchPass is available on the EITS website. If you have trouble enrolling devices or using ArchPass, you should contact the

EITS Help Desk

at 706-542-3106.