Employee Assistance Program services
Employee Assistance Program (EAP) services are available to all active employees (full and part-time), family members, and members of their immediate household.
Professional and confidential services are available 24/7, 365 days of the year. Services are free and can be accessed through a dedicated hotline at 1-844-243-4440 or via USG’s EAP HelpLink (company ID/password: USGCares).
Eligible members may receive up to four counseling sessions per issue with a licensed EAP counselor. Sessions are administered in person, online, or via phone. Some topics the EAP can assist with may include:
- Stress
- Emotional issues
- Relationship issues
- Substance misuse
- Job concerns
- Family/marital issues
- Work-life services
- Legal and financial consultations
- Childcare resources
- Eldercare resources
- Unlimited access to daily living support referrals
- Managerial consultation services
- Onsite critical incident
- Employee behavioral concerns
- Training consultations
- Online resources
- On-demand webinars
- COVID-19 and return to work resources
- Ready-to-use legal forms
- Financial calculators
Additional information can be found on the University System of Georgia website.