UGA network maintenance on Oct. 24

On Saturday, Oct. 24 from 6 a.m.-midnight, Enterprise Information Technology Services (EITS) will be conducting network maintenance that will result in periodic, intermittent outages of campus internet access and campus information systems.

This maintenance is necessary to allow EITS to continue providing ample bandwidth and capacity for the University. This is the second of two regularly scheduled network maintenances in 2020. These are performed twice each year as part of the standard maintenance schedule. The outages associated with the maintenance will be unpredictable, so the UGA community should assume that network services will be unavailable during the entire day.

Key points:

  • Systems that use services in the UGA Boyd Data Center will experience outages. This also includes UGA websites hosted in the Boyd Data Center. The University’s primary website is hosted off-campus and will remain available.
  • UGA’s Single Sign-On (UGA SSO) will also experience outages. This means individuals will not be able to log in to many UGA-provided information systems, including the following: Zoom, DawgCheck, Athena, Banner Administrative System, Degree Works, eLearning Commons (eLC), UGA Financial Management System, UGA Budget Management System, UGAJobs, UGAmart, OneUSG Connect, and OneUSG Connect Benefits.
  • Individuals off campus during the maintenance window will experience outages accessing UGAMail, websites hosted by UGA, the Virtual Private Network (VPN), ArchPass Duo, and information systems hosted by EITS.
  • All systems behind the Central Departmental firewalls will experience outages to their access to the UGA network.

Additional details and progress reports will be posted on the EITS website and the EITS Twitter feed.