Student Zoom account reset on July 30

For the University of Georgia to ensure it can provide Zoom licenses to all active students in the fall, Enterprise Information Technology Services (EITS) will perform a reset on student Zoom accounts on Friday, July 30.

During the reset, accounts belonging to students who are not actively enrolled in classes in July will be temporarily removed from UGA’s main Zoom account. Students who wish to keep their UGA Zoom license during the fall 2021 semester need to log in to Zoom again after the reset occurs at the end of July. Upon logging in with their UGA MyID and password, their licenses will be re-provisioned.

During the reset, students may lose access to meetings they are scheduled to host and custom user settings, including their profile and background photos. The University recommends students take note of these meetings and save any photos they wish to keep. The reset will not affect any meetings or classes hosted by UGA faculty and staff, including those scheduled with students.

Additionally, departmental subaccounts for Zoom will not be affected, but EITS strongly encourages Zoom subaccount owners to remove faculty and staff who have left the University. This change might also impact students enrolled in or graduate students teaching in through session, extended session, and second short session as well as student organizations if students have already set up Zoom meetings for after July 30 (such as setting up a recurring class or a student setting up a recurring small group meeting for a class).